Rent a Ford C-Max

The truth is that it was not the best of sensations...to begin with, I seem to remember that we chose the Full-full fuel option and they delivered it to us with only a few km and to return we had to adjust the quantity; It also had a bad reverse gear and it was very difficult to put it in, which was not very safe and then we did not know that they managed private vehicles. For the rest, they tried to make the management as good as possible and after other difficulties in understanding each other, everything was arranged well. Overall good, but I would like more transparency from the beginning... Thank you.